CLOUD BACKUP

Having a backup strategy in case of hard drive failure is important, since most computers house everything from family photos and videos to creative endeavors and important work documents. Dymin technicians can assist with cloud backup to assure that the process is done right the first time. Daily monitoring of your backups, while they’re in progress, will assure that nothing goes wrong and protect your digital valuables.

Yes! Your data is encrypted before it leaves your computer and again during transit to our data center, using the same security technology as banks and government websites. Your files then remain encrypted while stored in our state-of-the-art data centers that are guarded 24/7.
Our software is programmed to back up most common user file types and storage locations. By default, the following files will be backed up: Photos, documents, emails, music, videos, favorite items Items on your desktop Common accounting and financial software (QuickBooks, Quicken, Great Plains, Peach Tree, etc.) Files not listed may be excluded by default. Please check with your Dymin tech if you want to verify backup capabilities for any specific files or types.
 

We store up to 500GB of data. Some companies advertise unlimited backups, but they often still have restrictions regarding the storage capacity. If you exceed what they consider to be the average amount of data used by their customers, they may cancel your account. We don’t feel this is a fair way of doing business, so we prefer to be upfront with a reasonable and fair limit.

Our backup plans are sold per computer. We can back up as many as you’d like, but each additional computer does have an added cost. However, there are many ways to approach data backup, so if you have multiple computers or a lot of data, contact us to learn about your other options!

Your Dymin Tech can help you download all your files and put them back where they belong in the event that something goes wrong. Basic support is included in your backup plan, but certain programs may require additional time to “rebuild” after you’ve downloaded your backup. This is not common, but in these cases we do offer premium support as a paid service.